RETURNS AND EXCHANGES

Return / Exchange Policy for Australian Orders

If you are unhappy with an item we will take it back for a full refund within 14-days from the date of your order as long as all items are in new, unused condition. If your item is visibly washed or worn, we will not accept returns on these items. Please return your item along with your order details and include it with the merchandise you mail back to us at Shreddy Lyfe Aust. 2/13 Ford Road Coomera QLD 4209. That’s it!  As soon as we get your product back in new condition with original packaging, your return is usually processed within the following 2-5 business days and a confirmation will be sent to you via email or SMS (depending how your contact info is set up).

PLEASE NOTE THE FOLLOWING: IF YOU PURCHASE MORE THAN 6 ITEMS, THERE WILL BE NO REFUNDS AND NO RETURNS, AS YOU CAN BE CONSIDERED A RE-SELLER. THIS INCLUDES MULTIPLE ORDERS TO SAME PERSON. FOR EXAMPLE, IF YOU ORDER 3 SHIRTS ON 1 ORDER AND ANOTHER 5 IN ANOTHER ORDER, THAT'S A TOTAL OF 8 TO 1 PERSON AND THE ITEMS ARE NOT ELIGIBLE FOR REFUND OR RETURN. YOU CAN STILL EXCHANGE THESE ITEMS (BASED ON AVAILABILITY), BUT NO REFUNDS. SAME RULES APPLY IF 1 CUSTOMER PURCHASES 10 OR MORE OF ANY 1 ITEM. THIS WOULD ALSO BE CONSIDERED PURCHASING FOR RESALE AND THE SAME RULES WOULD APPLY AS ABOVE. NO REFUNDS.

GIVEAWAY/S

ALL SALES ARE FINAL ON ITEMS THAT INCLUDE GIVEAWAY ITEMS! NO RETURNS. NO REFUNDS. NO EXCHANGES.

Return Shipping

If you have either ordered the wrong product, the wrong size, or have received an item that for any reason you are unhappy with, you are responsible for all return shipping charges. If a mistake was made by us, please let us know ASAP and we will take full responsibility for the issue and cover all return costs associated with the mistake.

Refunds

If “Refund” is selected a credit will be issued for returned merchandise back to the credit card/payment method used. Shipping charges are not refundable.

Exchanges

Any price differences will be refunded back to the credit card used and/or we will send an invoice for any balance due and contact you if necessary. All exchanges are subject to product availability.

Changing/Canceling your order after if is placed

We pride ourselves on some of the fastest shipping times in our industry, so many times we are unable to cancel/modify orders once they have been placed. This includes updating shipping address or making further changes to a completed order. We will do our best to accommodate requests, but do not guarantee our ability to modify orders once placed. After you receive your order, you can return for a refund/exchange per our Exchange Policy.